This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit this website or use the clinical services provided by Dr. Seema Shahi – Neurologist & Epileptologist.
By accessing this website or submitting any personal information, you agree to the practices described below.
1. Information We Collect
We collect personal information to provide safe, effective, and responsible medical care. This may include:
- Name, contact number, email address
- Age, gender, and basic demographic details
- Medical history, reports, prescriptions, EEG/Video EEG data
- Appointment details and consultation notes
- Uploaded scans, lab results, or documents
- Feedback or communication messages
We do not collect unnecessary or unrelated personal data.
2. How We Collect Information
We collect information in the following ways:
- When you fill out an appointment form
- When you communicate via phone, email, or WhatsApp
- When you upload medical reports
- When you undergo diagnostic tests (EEG, Video EEG, EMU, EMG/NCV, etc.)
- Automatically through website usage (cookies or analytics)
3. How We Use Your Information
Your information is used strictly for medical and communication purposes, such as:
- Booking consultations
- Providing neurological evaluations and treatment
- Reviewing diagnostic tests
- Creating or updating your medical file
- Sending appointment reminders
- Responding to inquiries
- Improving website performance and patient experience
We never use your personal or medical information for advertising or unrelated purposes.
4. Disclosure of Personal Information
We do not share or sell your personal information to any third party.
Your data may only be shared in the following situations:
- With medical professionals directly involved in your care
- When legally required (court order, regulatory request)
- For diagnostic services (EEG labs, imaging centers), with your consent
Your medical identity remains strictly confidential.
5. How We Protect Your Information
We use multiple security measures to keep your data safe, including:
- Secure, encrypted digital storage
- Restricted access to medical records
- Password and authentication protection
- Encrypted EEG/Video EEG data storage
- Secure servers managed by approved service providers
Only authorized personnel may access your information.
6. Accessing or Updating Your Information
You have the right to:
- Access your medical records
- Request corrections in personal details
- Request copies of EEG reports, prescriptions, or consultation notes
You can submit a request through our contact details.
7. Marketing Communication
We may send you appointment reminders, follow-up updates, or important medical information.
You can opt-out of non-essential messages anytime.
We do not send promotional or spam marketing messages.
8. Cookies & Website Analytics
Our website may use cookies to improve user experience, load pages faster, and analyze traffic patterns.
You may disable cookies in your browser settings, but some features may not work optimally.
9. Data Retention
We retain medical records and EEG data as required by medical laws and best clinical practices.
If you request your data to be deleted, we will remove it unless medical regulations require retention.
10. Children’s Privacy
We safeguard information of all pediatric patients.
Data of minors is collected only with the consent of parents or legal guardians.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect:
- Medical regulations
- Data protection standards
- Technology improvements
The most recent version will always be available on this page.